Our goal at Perch Boutique is for you to absolutely love your purchase!
If for any reason you are not completely satisfied with your order, will do everything to try and make it better!
Please look over your order as soon as soon as you receive it. If you think that you've received a defective item, contact customer service team within 3 business days of receipt of your order. If you were sent incorrect items or are missing items from your order, please contact customer service as soon as possible so we can get that mishap sorted out for you!
To try and simplify things, here is a rundown of our returns policy:
Items can be returned for store credit only, issued in the form of a gift card sent via email. We cannot issue refunds.
All returns must be received within 30 days of the date that we ship out your order per the tracking ship date.
Anything labeled FINAL SALE at the time of purchase and is not eligible for return.
Include your return form along with your return (It helps us out if you circle the item(s) you wish to return.)
Shipping costs are non-refundable, unless there was a mistake made on our end.
Please allow our team 5-7 business days to process your return once it is received at our location.
Items eligible for return:
Items not eligible for return:
Bralettes, leggings, or any type of undergarment.
All jewelry is final sale and is not eligible for return.
Anything purchased with any form of personalization is a FINAL SALE and is not eligible for return.
Contact us with any questions regarding your return!
Please send returns to:
20714 Windy Briar Ln.
Spring, TX 77379